Medical Humanities and Communication Skills

Mastering Empathy: Communication Skills for Compassionate Care

Download Course Brochure Enquire About This Course

This course empowers healthcare professionals to deliver exceptional, patient-centred care by developing essential humanistic qualities and communication skills. Participants will explore medical ethics, patient psychology, cross-cultural dynamics, and doctor-patient relationship management – all designed to enhance empathy, optimise communication, improve patient satisfaction and adherence, and foster a more compassionate healthcare environment.  

Course Structure:

Duration: 6 sessions, 90 minutes each session
Delivery: case-based learning, role-play simulations, interactive dialogue, and practical exercises.
Class Size: Small classes ensure personalised instruction.

Course Schedule:

1. Medical Humanities & Professional Identity

Core values of medical humanities;
Professional identity for doctors/nurses & burnout management;
Case studies: Patient-centred care in action

2. Doctor-Patient Communication

Patient-centred models (SPIKES, BATHE);
Active listening & non-verbal communication;
Role-playing: Communicating with anxious patients

3. Patient Psychology & Emotional Support

Common patient states (anxiety, fear, depression);
Building trust & providing psychological support;
Case studies: Managing anger & distrust

See Full Course Content

4. Medical Ethics & Compassionate Care

Four ethical principles (autonomy, beneficence, non-maleficence, justice);
Ethical dilemma analysis & decision-making;
Role-playing: Discussing treatment refusal

5. Cross-Cultural Communication

Cultural influences on health beliefs; Communicating across cultures (language, religion);
Empathetic language in medical English

6. Healthcare Professional Well-being

Emotional management & stress coping;
Maintaining empathy under pressure;
Group discussion: Applying humanities in practice

See Full Course Content

Course Objectives:

Cultivate Humanistic Values:

Embody the core principles of medical humanities.  

Enhance Empathy:

Develop emotional intelligence through the application of psychological principles.

Navigate Diversity:

Address the needs of diverse patient populations through cross-cultural communication skills.  

Master Communication:

Employ effective doctor-patient communication to build trust and improve adherence.  

Promote Ethical Practice:

Integrate medical ethics into decision-making for compassionate and ethically sound care.  

Key Features

Z

Focus on practical application through case analyses and role-playing.

Z

Emphasis on developing empathy and emotional intelligence  

Z

Comprehensive coverage of medical ethics and cross-cultural communication  

Register Today!

This course builds empathy and communication skills to enhance patient-centred care and doctor-patient relationships.

All Courses

Register Now

Note: Course structure and content can be customised and tailored to meet the specific needs, context, and objectives of your organisation.

Mediversity Global is a comprehensive healthcare solutions provider that empowers healthcare professionals and advances the industry through education, connection, technology, and innovation.